Red Bay, AL
As we mentioned in our last post, we stopped on our way south in Red Bay, AL, to have the awning on our motor home repaired and to have the top or our front cap repainted where the clear coat had started to peel. The service coordinator began making the rounds of the new arrivals on Monday, and he got to us early on Tuesday morning. He told us the awning repair would take less than three hours which meant we would get into an express service bay within a day or two. However, he told us there would be a long wait to get into the paint and body shop, and he recommended a body shop in town where we could get the painting done much quicker.
Within an hour, someone from McKinney RV Body Shop stopped by our rig to take a look at the area of the front cap we wanted to have repainted. They gave us an estimate, and we made an appointment to take the motor home to their shop in town on Friday.
In the meantime, we investigated the cost of replacing the entire awning. Although the fabric of the old awning wasn't torn, it was discolored in several places, and the stitching along the top where the weather shield was attached was pulling out. Since we weren't happy with the condition of the awning fabric, and since we knew repairing the awning would be fairly expensive anyway, we decided to bite the bullet and replace the whole thing.
Since we were going to be scheduled for an express bay for our awning repair, Paul went to the service department to make sure replacing the awning would still fall into the three-hour repair category, and it did. He must have asked at just the right time because within minutes of his return to the motor home, someone came to the door wanting to know if we could take the motor home to a service bay right away.
Once Paul pulled the motor home in, the two technicians got to work quickly removing the old awning. Awnings are heavy and awkward; but obviously, these guys had done this before. In the photo below, workers use long support poles remove the awning while another guides the awning out of the awning rail from the ladder.
It took 2 1/2 hours to get the old awning off and the new one installed. The new one works better than our old one ever did. It operates much more smoothly, and the new fabric looks great.
We can't stop in Red Bay without taking a tour of the Tiffin plant. One of the reasons we like to do the plant tour is you get to see what's new because they let you go into any of the motor homes sitting in final inspection. The day after our awning replacement, we decided to go over to the plant for a tour.
Several years ago, the plant produced a peak of 13 motor homes a day. When we were there two years ago when fuel prices were sky high, they were only building 6 motor homes a day and working 4 days a week. Last year, they were building 7 motor homes a day and working 5 days a week. This year, they are still working 5 days a week, and they are building 10 motor homes a day. We're glad to see things are continuing to progress upward.
The tours start out with a short video in the visitor center outside the main gate of the plant.
The tours are still being led by Red, who is 83 or 84 years old, and who is still sharp as a tack. He is a former business owner from Red Bay who was recruited out of retirement years ago by the Tiffin family. He has delivered motor homes, he has represented Tiffin at RV shows, and now he leads the tours. Red is in the center of the photo below.
Inside the gate, there was definitely a lot more hustle and bustle going on. There were a lot more motor homes lined up, and there were more cars in the employee parking lot. Parts were also being shuttled back and forth by fork trucks like the one in the photo below.
Inside the plant, there were lots of workers scurrying about, there were lots of motor homes on the production line, and there was lots of noise. Red, who is very soft-spoken, has a microphone, and all on the tour are given headphones in order to be able to hear over the din.
Last year we described the basic steps in the production of a motor home in our post about Red Bay. To see our photos and read about that manufacturing process and about last year's visit to Red Bay, click here.
Last December, Tiffin Motorhomes created a big buzz at the RVIA national RV trade show by introducing a new compact, fuel-efficient, rear diesel motor home called the Breeze. The Breeze has recently started in production with a 28 foot model, and we saw two of them in the plant. The one on the photo below was getting the finishing touches to the interior, and was scheduled to go to the paint shop in a couple of days.
As full-timers, the Breeze is a little small for us; but we could definitely see buying something like a Breeze if we were to settle down somewhere when we're a little older and travel only part of the year.
As usual we were able to go into the motor homes sitting in final inspection at the end of the tour. We'll probably never be able to afford a new diesel pusher, but it's fun to dream.
Swamp John's is a restaurant that is quite well known around Red Bay for its catfish special. The special, which is available all day on Thursdays, includes 4 pieces of fried catfish, two sides and a drink for $7.00. Swamp John's is located just outside town in an old gas station. Most people eat inside, but you can dine on picnic tables under the canopy among the old gas pumps.
The inside is nothing fancy, but the catfish is good, and the price for the Thursday special is excellent.
We got up bright and early on Friday so we could get the motor home to the body shop as soon after 7:00 AM as possible. They were ready for us when we got there about 7:10, and they quickly began sanding and masking off the upper area of the front that needed repainting.
In chatting with the guys at the body shop, Paul found out peeling clear coat on the top happens occasionally because not enough clear coat was applied during the original paint job. Unfortunately, the problem usually doesn't show up until after the warranty has expired.
After Paul watched for a while, we took about a 25 mile drive to the Walmart in Russleville to stock up on groceries. When we returned, we stopped by the body shop to put the cold things we bought into the fridge and to check progress. Then we went over to the Tiffin customer lounge to hang out for a while.
The customer lounge is very comfortable with sofas, easy chairs, TV, microwaves, and vending machines. Often you can see people sitting around a table playing cards, dominos, or putting together one of the many jigsaw puzzles sitting around. Pets are allowed in the lounge, so Margery was able to get her 'puppy fix.'
When we returned to the body shop a little after 1:00, they were waiting for the last coat to harden a bit more so they could do some final buffing. The end result looked outstanding with an excellent color match and a good-looking, glossy clear coat. By the time we got out of there and got set up back at the Tiffin campground, it was around 3:00, and were were starved.
We were both hungry for Chinese, so we decided to try City King Chinese Restaurant in town.
We both love General Tso's chicken, and they had lunch specials for $4.95 that included General Tso's chicken plus fried rice or a spring roll. However, they also have a fairly extensive lunch buffet for $5.89 that also had General Tso's chicken plus numerous other entrees and side dishes, so we decided on the buffet.
The selection was great, and the food was pretty good for the price for a small southern town like Red Bay. By the way, you really know you're in the south when a Chinese restaurant serves sweet tea.
We got all the work done on the motor home done in less than a week, which was excellent considering the work included painting. We talked to people who were told the wait would be up to three weeks for body work and paint. Since ours was paint only, it wouldn't have taken that long, but using McKinney Body Shop was a good suggestion from Tiffin that probably saved us a week.
As we said earlier, we heard the Tiffin service facility gets busier the later it gets in October. We arrived on Saturday, and there were several rigs in the dry camp sites by Sunday Night. We left a little over a week later, and there were 20 rigs in the dry camp area by Sunday night.
Red Bay is in Alabama just over the state line from Mississippi. For our next stop, we're heading south and just back across the line to Meridian, MS, to do a little sightseeing.